Visa FAQs

Why choose VINA VISAS as your visa agent ?

As a travel visa company we have more than 18 years' experience in the travel visa industry. We can assist travellers of all nationalities, travel agents, tour operators, corporate businesses to obtain travel visas. As a registered visa agent we assist travel agents nationally and clients of all nationals to ensure their meet the visa requirement compliance in order to obtain the travel visas. We take pride in all the services we provide. View our client's Testimonials.

Do I need to submit my passport in to apply for a visa ?

Depending on the type of visa you need, for example an eVisa (Electronic Visa) your original passport is not required. However, for the regular stamped visa that gets placed in the passport, you will need to submit your passport along with all necessary form(s) and supporting documents for the visa processing.

My passport has less than 6 months validity, do I need to renew my passport before I apply for the visa ?

We recommend that your passport has a validity of at least 6 months and with a minimum of 2 blank visa pages per country. If this requirement is not met then your application may be rejected by the consulates/embassies.

Can I obtain a visa upon arrival?

Depending on the country you wish to enter, each country has different rules, regulations, visa requirements and processes on how visas are being issued. You do need to know the specific visa requirements for that country for your passport nationality.

Can I apply for more than one visa through VINA VISAS?

Yes you can. When placing the lodgement with us, simply add the additional countries required. You will be provided with the specific visa requirements for each country.

What measures do you have as a company to protect the privacy of your customers and their documents ?

Our experienced staff follow strict protocols when handling customer's sensitive passport and documents. Where possible we do hand deliver and collect your documents at the diplomatic missions. We perform pre-check and post-check service to verify all documents conditions as we receive them and prior to dispatching back to the customer. For peace of mind we offer a secure door to door overnight TOLL priority courier service for document delivery. View our Privacy Policy.

Who approves and grants the visa ?

The immigration officials and their diplomatic missions determines the decision to grant and approve the visa, type of visa and the time frame within which an application is to be processed.